A．Not using offensive or hurtful language.
B．Using more encouraging words.
C．Not using slang words with old people.
D．Using some popular language with young people.

A．They care much about how you assess them.
B．They will never ask you what you care about.
C．They take your words seriously more than you think.
D．They will be more sensitive ff you talk with them.

A．Say it again more slowly.
B．Tell them some other things.
C．End the conversation with a smile.
D．Provide an explanation.