A. The old man took a long time to count the money.
B. The old man spoke rudely.
C. He forgot to bring coins.
D. He met a rude man at the checkout point.
A. Not mentioned.
B. He apologized to him.
C. He didn't take any notice of him.
D. He hurt him with impolite words.
A. From her mother.
B. From a TV program.
C. Through listening to the radio.
D. In a book she read.