A.She doesn’t work.
B.She works as head of marketing in a major company.
C.She has little time with her new baby daughter.
D.She employs 11 people in her company.
A.how to interpret what people say
B.what to do when you listen to others talking
C.how to avoid mistakes when you communicate with people
D.why we go wrong with people sometimes
A.we fail to listen carefully when they talk
B.people tend to be annoyed when we check what they say
C.people usually state one thing but means another
D.we tend to doubt what our friends say
A.being friendly
B.a bit of envy
C.lucky dog
D.your luck